How To Manage A Sales Team
As a leader of a sales team, you need to have different types of styles of leadership to effectively manage your team. You should have the skills required in sales management so that you can lead your team in achieving their target.
Ensure that you have a good rapport with your team so that they can easily approach you in case of need. Sometimes, you will need to hold yourself and your team members accountable for your actions and statement.
New managers often make a few mistakes. Accept that you are not always right and admit that to your team members. If you act like you have answers to all problems, you will always be solving problems that the team brings up only to see you handling their problems. If you want to have a bond of mutual respect with your team members, ensure that there is transparency between you and the members of the sales team.
One pitfall you might fall especially if you were previously a salesperson is that of giving directions to the team members. You could be aiming at directing them in the way that you think is the best for the situation you are in. However, when you giving instructions to your sales team every time there is a problem, you will kill their willingness and ability to come up with solutions to problems. You will not be building a sales team rather you will be building clones of yourself.
Cloning yourself might sound a good idea because -after all, you have succeeded- but to some extent, this might be a trap. A the team that has unique solutions to the same problem would function better. To effectively manage your sales team, you can use some styles. Each style should be used at its right time and place.
One approach that you can use when faced with a problem is the consultative approach. Let the sales team members give their ideas on what you should do. Do will not be the one to give those directions on what to do. See what they have in mind concerning an account, a customer or a situation. Know how your team want to go about the problems they are facing and how they want you to help them.
Initially, your team members may be surprised by the way you are handling your management, and at first, they might not know how to act. If your predecessor was a directive manager, this will undoubtedly happen. You should not give up on giving them a chance to come up with possible solutions for their problems rather you should encourage them to always get unique answers to different challenges. Apart from knowing how they operate and think, they will also appreciate you for enabling them to develop skills for problem-solving.
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